Growing together in retail
Commerce Training & The Tipping Point
Building leadership in retail, Together
Through our partnership with Commerce Training, we support the retail and food sectors (PC 119, 202, 311, and 312) with powerful, practice-oriented training programs that strengthen leadership and foster sustainable learning processes on the shop floor.
What can you expect?
People management training for supervisors and district managers
Whether they are (assistant) store managers, team leaders, or coordinators, we guide them through programs tailored to the retail sector. These are offered both as open courses at Commerce Training locations and as in-company sessions at the client’s premises. The programs range from 1 to 4 training days, focusing on personal leadership, coaching communication, and team development.
Train-the-trainer for store employees and (future) internal trainers in retail
A one-day, hands-on program that trains colleagues to pass on their knowledge on the shop floor. Ideal for mentors, experienced staff, or internal coaches who want to guide and train new colleagues with impact.
Thanks to the support of Commerce Training, these programs are subsidized for the affiliated joint committees. This way, we strengthen the culture of learning and leadership in Belgian retail—without barriers.
Interested?
Get in touch via info@thetippingpoint.be or explore the full range of Commerce Training programs on their training page.
These retailers already found their way:
“The session was an eye-opener. I feel more confident in my role as a team leader.” — participant in the leadership program
“Thanks to this train-the-trainer, I can now train and support colleagues much more effectively.” — participant in the train-the-trainer program
Our training programs within the Commerce Training offering:
People management training for supervisors and district managers
- What are your key responsibilities as a leader?
- How do you get everyone on board?
- How do you have meaningful conversations with your employees—and deliver difficult messages?
- How do you help your employees become a strong, united team?
- How do you support your employees in their growth and development?
In this four-day training, we’ll teach you the essential skills and insights to master your role.
Train-the-trainer for store employees and (future) internal trainers in retail
Store employees are sometimes given an additional role as trainer or internal coach to help onboard and train (new) fellow store employees. While they may be highly experienced, these store employees often lack formal didactic or instructional training on how to effectively transfer knowledge.
This train-the-trainer program empowers them to share their expertise in a clear, structured, and pedagogically sound way—so they can successfully guide and train (new) store colleagues.
You will acquire the following skills
Case
NEXEYE | From the shop floor to leadership:
How Nexeye empowers store managers in their leadership role
Would you prefer a training program tailored to your organization?
To build
Do-it-yourself
Prefer to work with our content yourself to train your employees’ skills?
Over the years, we’ve developed a wide range of content aimed at building specific skills. We’ve created two formats to bring this content to you, so you can use it independently. This way, you take control of your own learning curve and develop the right skills exactly when you need them.
