To support the transformation—because that’s what it is for us—from a rather rigid feedback and evaluation cycle to a more open feedback and motivation culture, we sought a training partner to guide and support us in this process. Within this culture, we place a strong focus on the resilience of our employees, on meaningful conversations when they matter most, and on motivation—how to recognize it and give it a personal boost. Turning a new and still undefined concept into something more concrete, tailored to our needs and with a focus on impact, was exactly what we needed—and that happens to be the strength of The Tipping Point.

Together, we developed a program for both employees and managers, with a focus on creating impact through practical tools and actionable frameworks. Both Sarah, the Learning Architect, and the trainer Kristin were invaluable and critical sparring partners throughout this process. Another pilot session here or there? We did whatever was necessary to create the learning tools our organization needs today.